Po Box 6277 Dubbo , NSW
02 6882 1097

PropertyMe Tenant Access

PropertyMe Tenant Access

We're excited to introduce you to PropertyMe, your one-stop platform for accessing all your leasing information in one place! Our goal is to make the leasing process as straightforward and convenient as possible for you.

With the PropertyMe Tenant Mobile App and the Tenant Web Access, everything related to your tenancy is now at your fingertips. Easily access all relevant leasing information, preview upcoming inspections, and directly message your Property Manager - all from the palm of your hand!

 

Signing Up for PropertyMe Client Access:

Signing up for Client Access will give you 24/7 access to information about your property. You can lodge jobs, message our agency, view documents and see where you are paid up to.

 

Step 1:

Once you have received the Client Access invitation from your Property Manager, click on the online link to access the Client Access login page.

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NOTE:

If you haven't received an invitation from your Property Manager yet, contact your Property Manager directly to ask for an invitation.

 

Step 2:

From the login page, click on Sign Up.

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Step 3:

Enter your email address in the Email Address Field then click on Email Me.

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Step 4:

You will then receive an Email Sent Successfully confirmation.

Open your email account to check for this email.

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Once you receive the email, click on Confirm Email Address.

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NOTICE:

If you can't see the email, check your junk or spam folder. If you still can't see the email, your email provider may have blocked the email. You will need to add [email protected] to your Safe Sender list in your email account then complete STEP 3 and 4 again. Each email provider will have specific instructions on how to set this up, you will need to check your email provider's Help articles/guides for instructions.

 

Step 5:

A new tab will open on your browser.

Enter in your details and create a password.

Tick the checkbox to accept our terms and conditions then click on Activate.

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Step 6:

You will be taken to the login page.

Enter in your login details and click on Log In.

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Step 7:

You will see a pop-up appear on your screen.

Tick the checkbox against I am the tenant of this property and click Accept.

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NOTE:

If you clicked on Decline by mistake, you will need to get in touch with your Property Manager to relink the property to your email address. Once your Property Manager confirms that this has been completed, log out and log back in to trigger the pop-up again.

If you don't receive the invitation at all, you will need to get in touch with your Property Manager to check that you have signed up with the correct email address. If you have used the wrong email address, you will need to complete the signup process again with the correct email address.

 

Frequent Asked Questions:

Are all phones compatible with the tenant mobile app?

The minimum operating requirements are iOS 13 and above for Apple devices and Androids need to be on 5.0+

Can I do my own inspection on the tenant mobile app?

Unfortunately, we don't currently offer the option for tenants to do their own inspections through PropertyMe.

How do I log in if I’ve forgotten my password?

It happens to the best of us! Simply head to the PropertyMe Login Page and click Forgot Password from here you will be prompted to reset your password.

 

We hope you find this platform helpful and empowering. Should you have any questions or need assistance, please don't hesitate to reach out to us. We're here to support you throughout your leasing journey.